As of Dec 13, 2017, orders over $50 will only be shipped WITH Signature Confirmation at time of delivery.
This new policy is due to the unusually high incidents of “lost packages” reported to us AFTER the package has been officially marked as delivered by the mail carrier. Unfortunately, the rate of package theft from mailboxes and porches has gone up tremendously as ordering online is becoming standard.
However, we understand that many customers work and are not at home to sign for packages, or live far from a post office, or need the package the next morning. If you want to be added to our “Signature Waiver” list, submit the form below. You will then be able to check-out and chose a “no signature” option (NOTE signature options will still be available). PLEASE make sure your mail delivery area (mailbox or porch) are TOTALLY safe as we can NO LONGER ship the items again if they are declared “delivered” by the mail carrier. Mail carriers will also not open a case, nor will PayPal offer a refund if officially marked as delivered via the tracking number.
We are so very sorry that the world is becoming more complicated, and do apologize for any inconvenience. If you have any questions at all, drop us a line at firstname.lastname@example.org